We want you to love your art decor purchase from kirklandartdecor.us. This return policy applies only to orders shipped to US addresses.

Return Eligibility

You may request a return within 30 calendar days from the date you receive your order. Items must be returned in their original, unused condition, with all original packaging, protective wrapping and tags intact. Custom printed art pieces made to your personal specifications are non-returnable unless they arrive damaged or defective. Items that show signs of installation, mounting, scratches or damage caused by you after delivery cannot be accepted for return.

Return Process

Before sending anything back, you must first submit a return request by emailing [email protected]. Include your order number and photos of the item so our team can approve your request and send you return instructions and a return authorization number. Please do not send returns back without prior approval. Unauthorized returns may be refused.

Refund Details

Once we receive, inspect and verify your returned item meets our return standards, we will process your refund to your original payment method. Refunds usually take 1–5 business days to reflect on your account, depending on your bank’s processing speed. Original shipping charges are non-refundable unless the return is caused by our error, such as sending the wrong decor item or a defective product. For customer-initiated returns, you are responsible for covering the return shipping cost.

Damaged or Defective Items

If your artwork arrives broken, scratched or damaged in transit, send clear photos of the packaging and damaged product to [email protected] within 48 hours of delivery. We will arrange a replacement or full refund for damaged goods at no extra cost for you.